Max 777 Privacy Policy — Your data is our responsibility

Max 777 is an internationally licensed online betting platform serving bettors in Bangladesh. When you use the Max 777 website or app, certain personal information naturally comes to us. This Privacy Policy ("Policy") explains what information we collect, why we collect it, how we use it, and how we keep it secure.

In this Policy, "we", "our", or "Max 777" refers to the company operating the Max 777 platform. "You" or "member" refers to any user registered on Max 777. "Personal information" refers to any information that can directly or indirectly identify you.

By creating an account or using the Max 777 platform, you are considered to have automatically accepted this Privacy Policy. If you disagree with any part of this policy, please stop using the platform and contact us at support@max777.best.

Max 777 collects two types of information — what you provide directly and what is automatically generated through your use of the platform. Details are outlined below:

We never collect information unnecessarily. Every piece of data has a specific purpose — explained in detail in the following section.

Max 777 uses your information primarily to improve our services and fulfil legal obligations. Your data is never used for advertising purposes or sold to third parties.

• Account Management: To complete registration, login, password recovery, and KYC verification.
• Payment processing: To process deposits and withdrawals securely and to maintain transaction records.
• Providing Betting Services: To accept bets, determine outcomes, and pay out winnings.
• Bonuses & Promotions: To show you relevant bonus offers based on your betting patterns.
• Customer support: To resolve your issues and handle complaints.
• Security & fraud prevention: To detect suspicious activity and keep accounts secure.
• Legal obligations: Submitting regular reports to the licensing authority and preventing financial irregularities (AML/KYC).
• Service improvement: To analyse user behaviour and enhance the overall platform experience.

Max 777 does not normally share your personal information with anyone. However, disclosure may occur in the following limited circumstances:

• Payment providers: Minimum necessary information (such as a mobile number or bank details) is shared with bKash, Nagad, Rocket, or your bank to process transactions. These providers operate under their own privacy policies.
• Licensing authority: Regular compliance reports are submitted to the relevant regulatory authorities in accordance with international gaming licence requirements.
• Law enforcement agencies: We may be required to disclose information to relevant authorities in response to court orders, government investigations, or legal obligations related to anti-money laundering.
• Technology partners: Servers, cloud providers, or security service providers used to operate the platform may access limited technical data — but they are not permitted to use or share that data.
• Business restructuring: If Max 777 is ever merged or acquired, your data may be transferred to the new company — however, this Privacy Policy will remain in effect.

If your information is ever shared for purposes beyond those listed above, your consent will be obtained beforehand.

Max 777 uses industry-standard security technology to protect your data. We don't just follow the rules — we genuinely invest in keeping your information safe.

• 256-bit SSL/TLS Encryption: Every page load, login session, and transaction takes place over an encrypted connection — the same level of protection used by banking websites.
• Firewall & Intrusion Detection: A multi-layer firewall blocks unauthorised access. Automated alerts are triggered immediately whenever suspicious activity is detected.
• Encrypted database: Payment details and identity information are stored in separate encrypted databases. Even if server access is gained, this data cannot be read.
• Regular Security Audits: Regular penetration testing and security reviews are conducted by third-party specialists.
• Staff training: Max 777 staff are trained in data privacy. Only authorized personnel can access specific information (Role-Based Access).
• Data Backup: Important data is backed up regularly to prevent loss in the event of an incident.

Keep in mind, however, that no one can guarantee 100% security on the internet. You also play a role in keeping your account safe: use a strong password and keep 2FA enabled.

The Max 777 website and app use cookies and similar technologies (such as Local Storage and Session Storage). Cookies are small data files stored in your browser.

• Essential Cookies: To keep your login session active and store security tokens — the platform cannot function without these. These cookies cannot be disabled.
• Performance cookies: Aggregate, anonymous usage numbers only — no names or identities — to identify slow-loading pages or platform issues.
• Functional cookies: To remember your preferred language and betting interface settings.
• Analytics cookies: To understand user behaviour on the platform — using aggregated data, not personal data.

You can manage or delete cookies through your browser settings. However, disabling essential cookies will prevent you from logging in and placing bets. The Max 777 app uses secure Local Storage instead of cookies.

Max 777 works with a number of trusted third-party technology providers to operate the platform. These include cloud hosting providers, payment gateways, security software vendors, and game content providers.

These third-party service providers receive only the minimum data necessary to perform their role. They may not independently use or share your information without Max 777's authorization. Data protection terms are explicitly included in the agreement with each partner.

Max 777 does not include any links to external websites. If anyone tries to direct you to another site in the name of Max 777, it may be a scam — please stay vigilant.

Max 777 respects your rights over your personal information. You have the following rights:

Max 777 does not retain your data any longer than necessary. Below is a general overview of how long different types of data are kept.

• Account information: For as long as your account remains active. Once your account is closed, data is deleted after the legally required retention period has elapsed.
• Transaction & betting records: Generally 5 years of retention is mandatory under international financial regulations.
• KYC information (identity documents): Generally 5 years for legal compliance.
• Support Conversations: May be retained for up to 2 years after the issue is resolved.
• Usage logs (IP, session): Typically 90 days. Security investigations may require a longer retention period.

Once the above periods expire, data is securely deleted or anonymised so that individuals can no longer be identified.

This Privacy Policy may be updated to reflect changes in technology, new legal requirements, or changes to our services. For significant changes, you will be notified via SMS to your registered mobile number or via in-app push notification. The date of the most recent update is always shown at the top of this page.

Continued use of Max 777 after any changes will be considered acceptance of the updated policy. If you do not agree to the new policy, you may close your account.

For any questions or concerns about our Privacy Policy, please contact us directly:

• Email: support@max777.best
• Live Chat: Click the chat button on the Max 777 app or website
• Response time: typically within 24 hours