Max 777 FAQ — Answers to all your questions, right here

With Max 777's Referral Program, you earn a bonus for every successful referral. The bonus is credited to your account as soon as your friend registers and makes their first deposit.

Step-by-step referral process:

Step 1 — Find Your Referral Code:
• Log in to Max 777 → Profile → "Referral Program"
• You'll be able to see your personal referral code or link

Step 2 — Send to Your Friend:
• Send your referral link or code to a friend via WhatsApp, Facebook, or SMS
• When your friend registers, they should enter your referral code in the referral code field

Step 3 — Claim Your Bonus:
• Once your friend registers and makes their first deposit, you will receive ৳200 Referral Bonus
• Your friend will also receive their own Welcome Bonus — separately
• Bonuses are generally credited to your account within 24 hours

Referral Bonus Terms & Conditions:
• Only one referral bonus applies per new member registration
• There's no cap on referrals — the more friends you bring in, the more bonuses you earn
• The referred friend must be a new member — existing account holders are not eligible
• The referral bonus has a 1x wagering requirement — simply place one bet equal to the bonus amount and it's yours to withdraw

To view the current referral offer and full terms, on the Promotions page Go.

Forgot your password? No problem — on Max 777 you can reset it in just 2 minutes using a mobile OTP.

Password Reset Process:

From the website:
• Enter Go to page
• Click the "Forgot password?" link below the login form
• Enter your registered mobile number → click "Send OTP"
• Enter the 6-digit code sent to your mobile (valid for 5 minutes)
• Enter your new password twice → click "Confirm"
• You can log in immediately with your new password

Via support:
• If you don't receive the OTP, email support@max777.best
• Subject: "Password Reset Request"
• Provide your registered mobile number and approximate date of registration
• After identity verification, you'll receive assistance within 2–4 hours

To remember your password in the future:
• Use a password manager app
• Never share your password with anyone or write it down anywhere
• Do not use the same password anywhere else
• No Max 777 staff will ever ask for your password — if someone does, it's a scam

Max 777 currently supports two interface languages — Bangla (bn-BD) and English. Switching between them takes just a few seconds.

How to change the language on the website:
• Click the language icon (🌐) or the language label at the top right of the page
• Select "English" or "Bangla" from the dropdown menu
• The page will automatically refresh and reload in the selected language
• If you're logged in, your preference is saved — the site will open in that language next time

How to change the language in the app:
• Open the app → tap the "Profile" icon at the bottom right
• Go to "Settings" → "Language" option
• Select your preferred language from the list → tap "Save"
• The app will reload and display everything in the new language

Please note:
• Changing the language only affects the interface — your bet history, balance, and settings remain unchanged
• Live Chat support is available in both Bengali and English
• If you have trouble changing the language, contact us at support@max777.best

cricket is Max 777's most popular betting category. Detailed markets are available for BPL, IPL, Bangladesh national team matches, T20 World Cup — all major cricket events.

Available markets for cricket:

Match result markets:
• Match winner (which team will win)
• Toss Winner (which team wins the toss)
• Innings runs Over/Under (whether more or fewer runs will be scored than a specified number)
• First wicket partnership runs

Player markets:
• Top run-scorer (which batter will score the most runs)
• Top Wicket-Taker (which bowler will take the most wickets)
• Individual player runs Over/Under
• Man of the Match

Live Betting (in-play):
• What happens on the next ball (dot, single, boundary, or wicket)
• Total runs scored by the end of the over
• When the next wicket will fall

How to place a bet:
• Log in → Match Odds Go to Page
• Select the "Cricket" section → browse live or upcoming matches
• Click on your preferred market and it will be added to the bet slip
• Enter your stake in the bet slip → review potential winnings → tap "Confirm Bet"

Pro tips:
• Odds shift quickly in Live Betting — be ready to make fast decisions
• All bets close 5 minutes before the match starts
• For betting tips and analysis Betting Tips View Page

Max 777's support team is available in Bengali 24/7, every day of the week. Different channels are available depending on the nature of your issue.

Contact Channels:

Live Chat (fastest):
• Click the chat button at the bottom right of the Max 777 website or app
• Write in Bengali — a skilled agent will respond within 2–5 minutes
• Service hours: 24 hours, 7 days a week
• Urgent issues (e.g., withdrawal stuck, account locked) — this is the best channel

Email (for detailed issues):
• Address: support@max777.best
• Response time: typically 1–2 hours (maximum 24 hours)
• Helpful details to include in your email: registered mobile number, description of the issue, and a screenshot if available
• Email is best suited for complex issues, disputes, or KYC-related matters

Which channel to use for which issue:
• Urgent transaction issues → Live Chat
• Claiming a bonus → Live Chat or email
• Account Verification (KYC) → Email
• Responsible Betting support → Email (priority response)
• General questions → This FAQ page or Live Chat

For the best support experience:
• Have your account mobile number ready before reaching out
• The more clearly you describe your issue, the faster it will be resolved
• No Max 777 staff member will ever ask for your password or OTP — if someone does, it's a scam

A wagering requirement (also known as a Rollover) is the number of times you need to bet your bonus amount before you can withdraw it. At Max 777, this varies depending on the type of bonus.

How it's calculated (with an example):

Say you deposit ৳1,000 and receive an additional ৳1,000 as a 100% bonus. If the wagering requirement on the bonus is 5x, then:
• ৳1,000 (bonus) × 5 = ৳5,000 Total amount to be wagered
• Once you've wagered ৳5,000, the bonus amount becomes available to withdraw
• Your deposited funds carry no wagering requirement — you can withdraw them at any time

Wagering requirements for Max 777 bonuses:
• Welcome Bonus (100%): 5x the bonus amount in bets
• Reload bonus: 3x the bonus amount in bets
• Referral bonus: 1x wagering on the bonus amount (the simplest requirement)
• Cashback: withdraw directly — no wagering required
• Free Bet: wager the winnings 1x and you're free to withdraw

How to check if your wagering requirement is being met:
• Log in to your account → go to the "Bonus" section
• A wagering progress bar is shown next to each active bonus
• For example: "৳2,500 / ৳5,000 bets completed" means half the requirement has been fulfilled

Important:
• Once a bonus is received, wagering requirements must generally be met within 30 days
• All bet types (Sports Betting, casino) count toward wagering — though certain specific markets may be excluded
• Withdrawing before meeting the wagering requirements may result in the bonus being forfeited
• To read the full terms and conditions, Terms & Conditions Go to page